Privacy Policy

At TheraSuites Livonia, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you use our website, www.therasuiteslivonia.com.

1. Information We Collect

We may collect the following types of information:

  • Personal Information:
    Name, email address, phone number, billing address, and other contact details when you book a session or contact us.

     

  • Payment Information:
    We use Stripe to securely process your payments. We do not store your full credit/debit card information. Stripe handles your payment details in compliance with PCI standards. Learn more about Stripe’s privacy policy here.

     

  • Usage Data:
    Includes your IP address, browser type, device information, pages visited, and interaction data collected through cookies or analytics tools.

     

2. How We Use Your Information

We use your data to:

  • Process bookings and payments

  • Respond to inquiries or support requests

  • Send confirmations, reminders, or service updates

  • Improve our website’s performance and user experience

  • Comply with legal or regulatory requirements

3. Sharing Your Information

We do not sell your personal data. We may share information with:

  • Service providers (e.g., Stripe for payments, website hosting, email systems)

  • Legal authorities, if required to comply with laws or regulations

  • Internal staff and partners involved in scheduling or operations

4. Data Security

We implement technical and organizational safeguards to protect your data. These include:

  • SSL encryption

  • Secure servers

  • Limited access to sensitive information

  • Regular software updates and monitoring

5. Cookies & Tracking

We may use cookies to:

  • Analyze site usage

  • Enable essential site functions

  • Improve site performance

You can disable cookies via your browser settings, but this may impact your experience.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data

  • Opt out of marketing communications

  • Withdraw consent where applicable

To request these, contact us at info@therasuiteslivonia.com.

7. Data Retention

We retain your information only as long as needed for the purposes stated above, or as required by law.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

 

📧 Email: info@therasuiteslivonia.com
📍 Address: 31560 Schoolcraft Rd, Livonia, MI 48150
☎ Phone: (313) 254-5435